This accessibility statement applies to

This website is run by Central Bedfordshire Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  •   change colours, contrast levels and fonts
  •   zoom in up to 300% without the text spilling off the screen
  •   navigate most of the website using just a keyboard
  •   navigate most of the website using speech recognition software
  •   listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


Feedback and contact information

If you need information on this website in a different format or want to give website feedback, email

We’ll consider your request and get back to you in five working days

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our customer services centres all remain closed. This includes our main offices at Watling House, Dunstable and Priory House in Chicksands. Libraries with customer services also remain closed. If you need help, information, support or advice please use this website.

Technical information about this website’s accessibility

ResilienTogether is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations



On the arrow links do not have accessible names. This fails WCAG 2.1 A F89 Section 508 (2017) A F89

Alt Text

Some PDFs on the site have images without Alt Text:

This fails WCAG 2.1 A F65 Section 508 (2017) A F65

Disproportionate burden

Some of the text and background colours in the footer do not have sufficient contrast ratio after composition. This fails WCAG 2.1 AA 1.4.3 Section 508 (2017). This is due to the use of brand colours, but while the contrast ratio is lower than required, the design context on the page aids clarity.

Several links on, share the same link text and surrounding context but go to different destinations. This fails WCAG 2.1 A F63 Section 508 (2017). This is due to the nature of the page which aggregates the different reports, meaning the link text is going to be the same for each item. 

Preparation of this accessibility statement

This statement was prepared on 12th April 2024. It was last reviewed on 23rd May 2024.

This website was last tested on 11th April 2024. The test was carried out by Spring using Sortsite. Every page on the website was checked.